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What Our Customers Say
Jan A.R. HOES, French, February 24,2012
Dear Rebecca,
Finally we have found some time to send you a short note to thank you for your assistance in setting up our holidays in Vietnam. We have very much enjoyed your beautiful country. The guides were all willing and capable in explaining things, in very good French, which made things so ugh easier for all of us.
We are glad we had the chance to change our beach time resort during our stay as it was clearly too cold in Hoi An.
We will certainly come back one day and will contact you to make certain we once again have a good time in Vietnam.
Thanks from all 4 and hope to talk to you in the future.
Best regards,
Jan A.R. HOES
Ng Kok Yauw, Australia, January 2010
Dear Julia,
Thank you for organizing such a well planned trip for us. The Tour Agent Mr Anh was very professional, very good and he is a valuable staff to your company. The driver remained very professional too throughout the trip.
We are all very happy with the holidays and thank you once again.
Ng Kok Yauw
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Hanoi Hotels
Fraser Suites Hanoi
Fraser Suites Hanoi
Located much closed to Westlake area in Hanoi and right in Syrena Tower on Xuan Dieu Street, Fraser Suites Hanoi is a prime address for expatriates who desire a home close to the place of business, and yet offers a tranquil repose from the bustle of Hanoi city. The well-appointed Gold-Standard serviced residence is in the scenic Westlake district, the residential enclave preferred by foreign executives and their families.
Embraced as the newest and most modern addition to the serviced residence segment, Fraser Suites is already setting a new benchmark in concept, product and service delivery. Ultra-chic, it is designed to meet the refined taste and expectations of discerning corporate travelers – with sophisticated amenities and equipment such as large screen LCD TV, entertainment system, as well as exclusive keycard elevator access.
Leisure options are important when searching for a home. Amidst the sweeping gardens with unobstructed lake view are a well-equipped gymnasium, restaurant, and children’s playroom, with even more facilities at the inter-connected Syrena Shopping Centre.
Great location, superb service and seamless access to everything you need - they’re right here at Fraser Suites Hanoi.
Fraser Suites Hotel Accommodation & Features
Located from the 6th to 25th floors, each of the residence has a magnificent unobstructed view of Westlake, Red River and its scenic surrounds.
Every one of the 170 residences offers innovative concepts seldom seen in Vietnam – such as the state-of-the-art home theatre system, extensive use of technology and modern interpretation of locally-inspired motifs and finishing. Elegant and stylish, it is a home designed to fulfill the needs of seasoned travelers.
A resort-style swimming pool, well-equipped gymnasium, café and children’s outdoor and indoor play areas are located within the complex, complemented by a large shopping centre connected to the residence. Everything you’ll ever need is within easy access.
The Fraser Suites offers various layouts to suit your lifestyle needs:
• One Bedroom Deluxe
• Two Bedroom Deluxe
• Three Bedroom Deluxe
• Three Bedroom Executive
• Three + One Bedroom Deluxe Duplex
• Three + One Bedroom Executive Duplex
• Penthouse
Each apartment at Fraser Suites Hanoi comes with separate living, dining, kitchen and bedroom areas, and is decked out in ultra-chic designs complemented by top-notch interiors, fittings and entertainment system. The features include:
Air-conditioning with individually controlled thermostats
Exclusive elevator access to apartments with security keycard system
Modern and well-equipped kitchen
Gas Hob and Electric hood
Refrigerator
Microwave oven
Electric rice cooker
Electric kettle
Comprehensive home entertainment system:
LCD TV
Satellite, cable network – local and international TV channels
DVD player
Audio system
Wireless and Broadband internet access
Direct-dial telephone with voicemail
Cordless phone
In-room personal safe
Bathroom amenities
Steam iron and ironing board
Washing machine and dryer
Welcome amenities
The Location of Fraser Suites Hotel
Located near the popular Westlake area, Fraser Suites Hanoi is only 15 minutes from the city centre where a host of business, leisure and entertainment facilities awaits. Its location 30 minutes from the airport also makes it an ideal home for frequent travelers based in Hanoi. Westlake, the biggest lake in central Hanoi, is an important tourist attraction that spans 500 ha of the Tay Ho district. In ancient times, it used to be the exclusive reserve of kings and mandarins. Numerous palaces and monuments were constructed on the banks of the lake, including Thuy Hoa Palace, Tu Hoa Palace, Ham Nguyen Sanctuary, Kim Lien Pagoda and Ngoc Dam Palace; some of these structures continue to impress visitors today.
The 14-km path around the lake leads to interesting must-see like the quaint Nghi Tam and Tay Ho flower villages, peach gardens of Nhat Tan and famous Tay Ho Temple. Another must-visit is the oldest pagoda in Vietnam. Built in AD541, Tran Quoc Pagoda sits on an island in Westlake, and on clear days, its ancient towers are perfectly mirrored in the still lake waters. To get an idea of the Vietnamese reverence for Ho Chi Minh, a visit to the Ho Chi Minh Mausoleum is de rigueur for every tourist.
In many ways, Hanoi epitomises the development of Vietnam where heritage and progress run comfortably on parallel tracks. Likewise, Fraser Suites Hanoi reflects this twin growth. The latest of only three internationally managed serviced residences in Hanoi, the top-notch service standards are reminiscent of a bygone age, where people took pride in delivering warm, genuine and attentive service, and complements perfectly the residence’s ultra-modern setup aimed at today’s corporate travellers.
Fraser Suites Hotel Facilities & Services
From recreation to relaxation, your lifestyle needs can be met without setting foot outside the serviced residence complex. But if you prefer to go shopping or sightseeing, there is the inter-connected Syrena Shopping Centre, banking facilities and free shuttle services to other parts of the city.
Services & offerings at Fraser Suites Hanoi
24-hour reception
24-hour maintenance
24-hour security & TV surveillance
Concierge services
Money changer
Transportation services
Daily housekeeping service (except Sundays & Public Holidays)
Laundry and Dry Cleaning service
Car Park
Babysitting services (upon request only)
Complimentary daily scheduled bus shuttle to commercial districts and shopping centers
Complimentary Breakfast (weekdays)
Complimentary daily local newspaper
Restaurant & Cafe
Room service
Fraser Suites Hanoi Leisure amenities
Outdoor resort-style swimming pool & Jacuzzi
Outdoor Children’s wading pool
Children outdoor playground and indoor playroom
Fully equipped gymnasium, steam bath facilities
Library Lounge
Fraser Suites Hanoi Business complements
The Retreat – an award-winning business meeting facility infusing business with pleasure
Business and Secretarial services
Conference room
Broadband or Wireless internet access
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